Traveler behaviors and preferences are changing. With the emergence of new technology, supplier-direct efforts and shifts due to generational changes, business traveler behavior is changing. High smartphone adoption has led to new traveler behavior. While many successful managed travel programs have shifted bookings online, new mobile behavior requires a...

According to 2015 APQC, 62% of accounts payable costs come from labor - and that figure doesn't account for the opportunity cost of wasting time that could be better spent on innovation and strategic thinking. At SAP Concur, we have been using Machine Learning (ML) for several years to do things for our customers that could not be done any other way....

In a changing landscape, managed corporate travel programs continue to deliver significant value, even as the Travel Manager’s role continually evolves. Today, many programs have an impact beyond travel, helping companies manage risk, improve employee satisfaction and retention, ensure employee safety, and deliver on critical business objectives.  Even as travel management broadens,...

This Aberdeen Report highlights unique T&E challenges and demands that Financial Services organizations with regulatory requirements, retaining and recruiting young talent and moving to a more technology-focused solution. The financial services industry is faced with unique challenges that demand attention in governing their travel and expense (T&E) management processes. Heavy...