Preferred Care

Ongoing personalized support and proactive expert guidance to ensure operational excellence from your SAP Concur solutions.

The enhanced support you need to maximize your SAP Concur solutions

The Preferred Care service gives large global organizations an elite level of customer support, engagement, collaboration, and personalization. Preferred Care customers get:

  • Support from a designated Preferred Care Manager
  • High-priority handling with enhanced SLAs
  • Guidance in using SAP Concur solutions to achieve business objectives

Preferred Care features

Enhance collaboration for business planning

Plan smarter with specialized engagement consulting, managed guidance, and a customized support plan.

Achieve your business objectives and outcomes

Maximize your SAP Concur solution with guidance from subject matter experts, ongoing consulting and configuration, and training for new administrators.

Unlock greater value with innovation

Discuss your configuration during interactive site workshops and review upcoming release notes tailored to your organization.

Get mission-critical support

Run optimally with enhanced SLAs, SAFE-Start Inspection, and issues and trend analysis for proactive risk mitigation.

Contact us about a better way to handle spend management

Contact us for information on how we can provide what you need for your business. Complete the form to have a consultant contact you.

Tell us the travel & expense management issues you are interested in solving.

Now just fill in the fields below, and a Concur sales representative will contact you.

Image CAPTCHA
Enter the characters shown in the image.

Required fields *

Related products

Concur Expense

SAP Concur integrates all your expense data, so you can manage spending wherever, whenever it happens.

Learn more

Concur Travel

Book travel, increase compliance, and monitor spending.

Learn more

Concur Invoice

Reduce the hours, effort, and costs put into the entire accounts payable process – from purchase request to invoice capture and payment.

Learn more